What's the average time to get a response from Eversource customer service?

Asked on: 7/26/2025

This question has been asked2times.

The average response time from Eversource customer service is typically 24 to 48 hours.

Estimated Duration: 1 days

Eversource customer service response times can vary based on inquiry volume and complexity. For general inquiries, expect a response within 1-2 business days. Urgent matters like outages may receive faster attention through dedicated channels. To expedite service, use their online portal or call during non-peak hours. Providing complete account details and clear descriptions of your issue can also help reduce wait times. During high-demand periods (extreme weather or billing cycles), responses may take longer.