What's the average time to get a response from Eversource?

Asked on: 7/26/2025

This question has been asked1times.

Eversource typically responds within 24 to 48 hours for customer inquiries.

Estimated Duration: 1 days

Eversource, a major utility company, generally provides responses to customer inquiries within 1-2 business days. Response times may vary depending on the nature of the request, current demand, and communication method (phone, email, or online portal). For urgent issues like power outages, they often have automated systems or faster response protocols. To ensure quicker service, have your account information ready and use their online customer portal when possible. During peak times or emergencies, response delays may occur due to higher call volumes.