How long does it take to get a response from Citi credit card customer service?

Asked on: 7/27/2025

This question has been asked1times.

Citi credit card customer service typically responds within 24 to 48 hours.

Estimated Duration: 1 days

Response times from Citi credit card customer service can vary depending on the method of contact (phone, email, live chat) and the complexity of the inquiry. Phone support usually provides immediate assistance, while email inquiries may take up to 48 hours. For faster responses, consider using the live chat feature on their website or mobile app. During peak times or holidays, response times may be longer. Always have your account details ready to expedite the process.